| Topic | Posted |
|---|---|
General Help and Questions » Credit Card for Security Deposit entered by guestHi Claudia, Yes, there is a way to do that. There is a hidden security deposit form that the system uses whenever someone's security deposit fails. You can use that. To find the hidden security d… (Posted May 30, 2013 7:36 AM) |
May 30, 2013 7:36 AM |
General Help and Questions » iCal[quote=cp9293]How do I change which calendar I want it to go to?[/quote] The URL that we give you for each iCal feed determines what your calendar system will "see" in terms of your booking data. E… (Posted May 20, 2013 7:47 AM) |
May 20, 2013 7:47 AM |
General Help and Questions » iCal[quote=cp9293]How do I get the all of my bookings out of my ical on my phone? I disabled the ical under property. However, it remains on my calendar, on my phone.[/quote] Remember that iCal is an … (Posted May 20, 2013 7:44 AM) |
May 20, 2013 7:44 AM |
General Help and Questions » iCalHi Claudia, iCal is a text format. The housekeeper can't look at the iCal text itself - it's just a big file full of data. They need to import the iCal feed (URL) into whatever calendar system the… (Posted May 18, 2013 12:55 PM) |
May 18, 2013 12:55 PM |
General Help and Questions » iCalHi Claudia, Navigate to the property you'd like to share, click on the iCal tab and create a feed. During creation, you'll be presented with some options for what you'd like them to see. If you wa… (Posted May 18, 2013 8:31 AM) |
May 18, 2013 8:31 AM |
General Help and Questions » Expiration DateHi Claudia, We just released a minor update (a few minutes ago) that included this feature, among others. Open a property, click on the Billing tab and you'll see a new section for Quote Expiration… (Posted May 17, 2013 1:26 PM) |
May 17, 2013 1:26 PM |
General Help and Questions » New Release? Bug?Hi Marinas Edge, We're not finding any problems with Third Party Alerts, and it's been reviewed by two different developers. Would you mind trying again to see if it's something you can reproduce? … (Posted May 6, 2013 8:48 AM) |
May 6, 2013 8:48 AM |
General Help and Questions » Feedback ButtonHi Claudia, You're not losing your mind - that actually happened. During the release, we had some files get put out that were part of a different QA check (not the final QA check). We've found abo… (Posted May 3, 2013 8:08 PM) |
May 3, 2013 8:08 PM |
General Help and Questions » Feedback ButtonHi Claudia, I was just going to answer the support email you sent, but we'll do it here so others can see. It's now part of the My Account menu. On the top right, you'll see your name in a drop-do… (Posted May 3, 2013 7:57 PM) |
May 3, 2013 7:57 PM |
General Help and Questions » New Release? Bug?And yes, other goodies throughout. We'll put out an update statement and some blog posts in the next day or two. -Michelle (Posted May 3, 2013 7:47 PM) |
May 3, 2013 7:47 PM |
General Help and Questions » New Release? Bug?Refresh - should be gone now. We did do a lot of testing, believe it or not. :-( I know how bad this looks, and we're doing a full QA again just to see if we can shake anything else out. -Michelle (Posted May 3, 2013 7:46 PM) |
May 3, 2013 7:46 PM |
General Help and Questions » New Release? Bug?Wow, you're fast. Somehow, we missed that in testing. :-/ We're in, patching it now. Thanks for the head's up. -Michelle (Posted May 3, 2013 7:00 PM) |
May 3, 2013 7:00 PM |
General Help and Questions » Create a quoteHi Claudia, Haven't hear from you in a awhile! This happens with certain inquiries if the inquiry lacks the right data in certain fields. Can you send me the inquiry # and I'll tell you specifical… (Posted May 1, 2013 5:30 PM) |
May 1, 2013 5:30 PM |
General Help and Questions » Using OwnerRez without a websiteYes, that's what the widget is for. We plan on having a full page calendar you can link to, but that's in the future. You could also give people a link to your Google Calendar, FlipKey or HomeAway … (Posted Apr 28, 2013 5:42 PM) |
Apr 28, 2013 5:42 PM |
General Help and Questions » Using OwnerRez without a websiteHi Renee, We have many users who don't have websites. Our system helps you receive inquiries (from all the major listing sites) and quickly create quotes and respond. You don't need any website to… (Posted Apr 28, 2013 1:24 PM) |
Apr 28, 2013 1:24 PM |
General Help and Questions » cc and bcc fields in email templatesHi Damon, At the moment, no, but that's a great feature suggestion. -Michelle (Posted Apr 23, 2013 9:27 AM) |
Apr 23, 2013 9:27 AM |
Feature Requests » Third party alert - email address lengthThanks for letting us know. I'll look into this and have them include a fix for the upcoming release. If you send the email address you'd like to use to the support system (help@ownerreservations.c… (Posted Apr 22, 2013 7:46 AM) |
Apr 22, 2013 7:46 AM |
Feature Requests » Reporting?Hi Jon, Reporting is high on the to-do list. We have a design update being released shortly with new grids. The plan is to include some simple Excel exporting as a part of that design so that user… (Posted Apr 22, 2013 7:45 AM) |
Apr 22, 2013 7:45 AM |
Feature Requests » Third party alert - email address lengthHi Jon, All email address fields in the system are supposed to allow 64 characters. They were expanded from 32 awhile back. That field must not have been expanded. Thanks for bringing it to our a… (Posted Apr 13, 2013 8:46 AM) |
Apr 13, 2013 8:46 AM |
General Chat » The more I use it the more I love itHmm, it's possible that webchalet will change the format for you if you ask. They claim to offer flexible customer service, you'd have to ask them. Failing that, you could substitute their email fo… (Posted Apr 8, 2013 11:42 AM) |
Apr 8, 2013 11:42 AM |
