| Topic | Posted |
|---|---|
Blog Comments » New calendar synchronization for FlipKey and TripAdvisorMartin, I just took a look at the FlipKey website to get you some specific instructions. To get your property ID from FlipKey (to plug into our system) do the following steps: 1) After logging in t… (Posted Jan 28, 2013 2:31 PM) |
Jan 28, 2013 2:31 PM |
Blog Comments » New calendar synchronization for FlipKey and TripAdvisorHi Martin, Our integration with FlipKey (ie. our system updating their calendar for you) does indeed still work. The pictures that you see above, in the blog post, are most likely stale. The FlipK… (Posted Jan 28, 2013 2:25 PM) |
Jan 28, 2013 2:25 PM |
General Help and Questions » Questions about rental ratesHi Jon, I believe our rate settings can accomodate that type of structure. Open your property in OwnerRez and click on the Rates tab. Then do the following: 1) Created a rate period if you haven'… (Posted Jan 21, 2013 5:30 PM) |
Jan 21, 2013 5:30 PM |
General Help and Questions » Charging guest for an additional nightHi skikirkwood, The 'Tax' line items calculate against all taxable line items ABOVE them. So in order to have the current tax line items update, insert the new row of charges ABOVE them. Or you ca… (Posted Jan 20, 2013 8:00 PM) |
Jan 20, 2013 8:00 PM |
General Help and Questions » Accident and Travel InsuranceHi Claudia, Travel Insurance is already in the software. You can enable it to show up on any property or quote. If you're referring to selling YOUR OWN insurance, we are still not ready to integra… (Posted Jan 16, 2013 5:19 PM) |
Jan 16, 2013 5:19 PM |
General Help and Questions » Template for different propertiesHi Claudia, At the moment, there is no option for creating different templates based on the property. That is something we will be adding in the future. However, you can insert a field for the pro… (Posted Jan 14, 2013 12:04 PM) |
Jan 14, 2013 12:04 PM |
Blog Comments » Embed the OwnerRez calendar in your own websiteHi Claudia, Not yet, but there will be. We're going to have a public form (similar to the quote acceptance ones) that shows a full page calendar display of what the widget does now. If you have yo… (Posted Jan 2, 2013 1:53 PM) |
Jan 2, 2013 1:53 PM |
General Help and Questions » VRBO Inquiry issueVRBO's contact system has always been a little screwy. You have to use the "Add Contact" dropdown to add another one. But you should be able to have a unique email address for each unique property.… (Posted Jan 2, 2013 1:51 PM) |
Jan 2, 2013 1:51 PM |
Blog Comments » Embed the OwnerRez calendar in your own websiteHi Glen, Glad you like it. Inquiry forms are already in the queue. No ETA yet, but we realize how important it is to get those out. FYI - you can already send any email message to the email addre… (Posted Dec 27, 2012 7:00 PM) |
Dec 27, 2012 7:00 PM |
Blog Comments » Embed the OwnerRez calendar in your own websiteNick, great idea. And you're right. I'll see if we can add that to the roadmap. (Posted Dec 19, 2012 7:53 AM) |
Dec 19, 2012 7:53 AM |
Feature Requests » Add Travel Insurance offered by Owner with own LicenseHi Pawel, Yes, optional charges are definitely on the dev roadmap. We've had to push back development on that a few times but it is a high priority item. That will definitely be released before we… (Posted Dec 17, 2012 9:11 AM) |
Dec 17, 2012 9:11 AM |
Feature Requests » Third Party notes should have a bit of controlHi Glenn, Good idea! I believe an upcoming update to Third Party Alert emails, which will make them use the same email template system that other emails use, will take care of that problem. All em… (Posted Dec 1, 2012 12:48 PM) |
Dec 1, 2012 12:48 PM |
Feature Requests » Preempted status to include calendar or refer back to ownerHi Claudia, Nothing yet. It's on the dev roadmap but not yet scheduled for development. We're releasing calendar widgets today. We're focusing on some reporting and global settings next. Then, m… (Posted Dec 1, 2012 10:04 AM) |
Dec 1, 2012 10:04 AM |
General Help and Questions » Listing numbers from VRBO etc...We are planning on adding both property-level templates and conditional fields. Property-level templates will basically be just like the templates you see now only you can create different ones for … (Posted Nov 13, 2012 7:46 AM) |
Nov 13, 2012 7:46 AM |
General Help and Questions » HolidaysYes, you could very easily do that as well. Just define another rate period called "Holiday Season" or whatever with those specific days of the year and give it its own rates. You're very welcome. … (Posted Oct 18, 2012 2:20 PM) |
Oct 18, 2012 2:20 PM |
General Help and Questions » Existing Booked Guest - Future PaymentsHi J.Villalobos, Assuming we're talking about non-CC payments, no. Neither has been released. We changed priorities over the summer to work more on email related issues as you may have noticed fro… (Posted Oct 18, 2012 2:02 PM) |
Oct 18, 2012 2:02 PM |
General Help and Questions » HolidaysHi J.Villalobos, Quotes are automated in that the line items are calculated based on your property rates. You can set different rate periods for different times of the year including: seasonal, spe… (Posted Oct 18, 2012 1:54 PM) |
Oct 18, 2012 1:54 PM |
General Help and Questions » Check Payments DueHi J.Villalobos, No more update or ETAs yet, but thank you for checking back and nudging it. Payment reminders and scheduled non-CC payments are highly requested. -Michelle (Posted Oct 18, 2012 1:21 PM) |
Oct 18, 2012 1:21 PM |
General Help and Questions » Sage - EcheckHi J.Villalobos, I have no ETA yet on that. It hasn't crept further up the priority list yet because it isn't often requested or mentioned. So much to do! -Michelle (Posted Oct 18, 2012 1:18 PM) |
Oct 18, 2012 1:18 PM |
General Help and Questions » Credit Card chargesHi J.Villalobos, We've been refunding the new FANF fee for any customer that has had it appear on their statement. We've also changed banking partners to a different group that guarantees the flat … (Posted Oct 18, 2012 1:12 PM) |
Oct 18, 2012 1:12 PM |
