Experience the difference of "Elite".

cp9293

Joined April 2012
307 posts
Topic

General Help and Questions » Email Alerts -- cancellations and including Pet in tally

Doesn't show if pet is included. Claudia

(Posted May 21, 2012 1:24 PM)

General Help and Questions » Email Alerts -- cancellations and including Pet in tally

I am not sure who these go to, but I send this out to my housekeeper. However, the email goes out, even when I am waiting for a check. Things happen when the potential guests decided they are not r…

(Posted May 21, 2012 1:21 PM)

General Help and Questions » Guest Email on Payment made

OK, thanks. Claudia

(Posted May 21, 2012 1:13 PM)

General Help and Questions » Guest Email on Payment made

When you say per booking... do you mean the month it was booked? Or the month the rental date is on, that month? In other words, I book 4 bookings in the month of May (2 for July, 2 for September…

(Posted May 21, 2012 1:09 PM)

General Help and Questions » Guest Email on Payment made

What is the pricing for checks? You were mentioning that it is a certain amount, within different ranges of bookings. Claudia

(Posted May 21, 2012 12:38 PM)

Feature Requests » Preempted status to include calendar or refer back to owner

Once something changes to preempted, due to someone else bookings, can you include our calendar on the page that comes up stating This quote was preempted and is no longer available. --- Please…

(Posted May 21, 2012 11:57 AM)

General Help and Questions » Guest Email on Payment made

Yes, but for my hilton head island villa, most pay by check. Claudia

(Posted May 21, 2012 11:47 AM)

General Help and Questions » Guest Email on Payment made

It is the booking emails, it is the response letters (not having the charges broken up on the email) for the owner, it is the not having our own email format for responses (including fonts/color/bold…

(Posted May 21, 2012 11:38 AM)

General Help and Questions » Security Deposit Release email

Silvia, I go throught the VRBO review system. It is the same. Why they changed this, I don't know, but it is nowhere near what it used to be. Claudia

(Posted May 21, 2012 11:26 AM)

General Help and Questions » Guest Email on Payment made

No, I don't like the format for the owners. It doesn't seem to help me in anything that I am doing. I have to always go back and click to see things that I actually need. Plus, filing the emails d…

(Posted May 21, 2012 11:24 AM)

General Help and Questions » Security Deposit - Damage Insurance

That actually sounds nice - fourth option. I am for that. :) Claudia

(Posted May 21, 2012 10:19 AM)

General Help and Questions » Guest Email on Payment made

One thing I don't understand is why guests received different emails than we do. Can we receive the same format as they do? For example, when a guests books a reservation, we receive an email that …

(Posted May 21, 2012 9:30 AM)

Blog Comments » Updates based on your feedback

I used to email Michele, in the beginning and then she brought the forum up. I then decided that it was best to put it on the forum, so that everyone (owners, etc.) can see what is being discussed a…

(Posted May 14, 2012 4:09 PM)

Feature Requests » Include email address for REPLY

Thank you. Eventually, it would be better to come in the SEND TO, so the extra step doesn't need to be done. :) Claudia

(Posted May 14, 2012 3:52 PM)

Blog Comments » Updates based on your feedback

If I could make a suggestion and a comment.... Under "The quote acceptance process now asks for the point of contact": Can you add CELLPHONE Number, to be filled out? Also, the Main Person R…

(Posted May 14, 2012 3:50 PM)

Feature Requests » Include email address for REPLY

Hi Michele, When I send a quote, a similar letter comes as my copy. A day or two later, I send a Followup Letter. I would hit REPLY (REPLY TO ALL) and then copy and paste my generic letter. Ho…

(Posted May 14, 2012 3:39 PM)

Feature Requests » Include email address for REPLY

Hi, Can you please include the potential customers email address to the REPLY letter (after quote has been sent)? Right now, I have to go back to the original inquiry and look for the email addre…

(Posted May 14, 2012 2:17 PM)

Feature Requests » Booking - Overview Page (Security Deposit total)

Is it in the works to allow this? I know that when I go in the security deposit page, it only allows the options to enter the credit card information. Will there be an option to enter the check amo…

(Posted May 10, 2012 9:15 AM)

General Help and Questions » Security Deposit Release email

Great. Claudia

(Posted May 10, 2012 9:12 AM)

Feature Requests » Booking - Overview Page (Security Deposit total)

I see the stream. Ok. Since it has not arrived for the refund yet, will it state how much was released - in the event something had to be held? I assume it will state that the Security Deposit w…

(Posted May 10, 2012 8:51 AM)